Shipping policy
Shipping Policy
Effective Date: 5 October 2026
At Amorette Jewels, we carefully prepare and pack every order before dispatch.
1. Order Processing
Orders are generally processed after successful payment confirmation.
Please allow approximately 1–3 business days for order processing and dispatch.
During sales, promotions, holidays, or periods of high order volume, processing may take longer.
2. Delivery Time
After dispatch, delivery generally takes approximately 3–7 business days, depending on the destination and courier service.
Delivery timelines are estimates and are not guaranteed.
Remote locations, adverse weather, public holidays, courier delays, and other logistical circumstances may result in additional delivery time.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.
4. Shipping Partner
Orders may be shipped through logistics and courier partners arranged through Shiprocket and its associated courier network.
Once your order has been dispatched, tracking information may be provided to you.
5. Order Tracking
Customers can use the tracking information provided by Amorette Jewels to check the status of their shipment.
If tracking information does not update for an extended period, please contact our customer support team.
6. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
If an order cannot be delivered because of an incorrect, incomplete, or inaccessible address provided by the customer, additional shipping charges may apply for re-shipment, where available.
7. Delivery Attempts
Courier partners may make multiple delivery attempts according to their operational policies.
Customers should ensure that the provided phone number is reachable and that someone is available to receive the shipment.
8. Damaged or Tampered Package
If the package appears visibly damaged or tampered with at the time of delivery, please take clear photographs/videos of the package and contact us as soon as possible.
9. Delayed or Lost Shipments
If a shipment is delayed, lost, or affected by a courier-related issue, Amorette Jewels will coordinate with the relevant logistics provider and assist with the resolution.
10. Contact
Amorette Jewels
Email: it.is.amorette.jewels@gmail.com
Phone / WhatsApp: 9373550144
Customer Support: 10:00 AM – 5:00 PM